MoviePass Changes the Terms of Their Program. I Cancelled Without Fee.
MoviePass is an excellent service. It really is fantastic, and I had a wonderful experience being their customer. Being able to see a movie whenever I wanted, as long as it was one movie per day, was a fantastic concept that I welcomed into my life with open arms. That is, at least, until MoviePass changes the terms of their program and attempted to pass it on as a “feature.”
Today, MoviePass introduced to me via email a “new feature” that they have already rolled out to their users devices: the 24-hour clock. Rather than adding functionality, they’ve potentially made the program in inconvenience that I don’t want to have to deal with. It used to be that I could use the card at the theater to see a movie every day, but now it’s once in a 24-hour timespan. The difference here is obvious to me, but let me put it into perspective for everyone else.
I go to see a movie, let’s say it’s a 10:00pm showing. It’s a good show, and everything is all good. Then, the next day, friends invite me to see a different movie. A movie I’ve been wanting to see, but hadn’t gotten to yet. They’re looking to go to the 9:00pm showtime, which is the last showtime on that day. For the entire duration I’ve had this card, that wouldn’t have been an issue. It’s a completely different business day, and a completely different movie. Now, with the “new feature” in effect, I’m going to have to tell my friends no on that showing. I cannot join them, because the service that I pay 4.5X more for than Netflix, will no longer allow me to watch it. It’s 23 hours since my last show. How absurd.
Luckily, they’ve realised the legal implications of this transformation of their service, and I didn’t have to remind them that they changed their terms and conditions of the service I pay for without my consent. They are now allowing people to leave MoviePass without an early termination fee, at least until November 13, 2013. If you are a MoviePass subscriber, and you don’t like this new “feature”, I recommend getting out now while it’s free. You only get a benefit from this program if you see more than 3 movies in a month. Any less than that, and you are actually paying more than normal.
… and I don’t want to pay for something “unlimited” I can’t actually use “once per day” as described. If you choose to stay with it, don’t complain if you find yourself unable to join your buddies to a show because you saw one the day before. It’s probably not common for many, but it’s far from rare for most.