Being Professional: Getting Upset, But Learning To Know When To Walk Away.
The beginning XYZ contacted me about doing a website for them. They, having seen my own business website, thought that my abilities to produce a quality product was worth their investment dollars, and that I could bring a lot of value to the face of their company. They even wanted me, initially, to be the voice and potentially face of their company videos. It was “that client” that you normally wait a while to see, because it’s a total package: They want a website, they want my video skills, and they want my voiceover. If you’ve ever been to Pryor Media – you know that’s the three services I offer – and they wanted everything. Perfect. Much of my discussions with XYZ in the early stages of our communication led to some serious revolutions about how I was doing my business, and how to I could potentially do better for myself by changing a few things. Some of the advice I received within our initial talk via Skype, which lasted over 3 hours total, I actually implemented into my business. Things like removing the free trial, and offering a money-back guarantee instead. Things like charging what I was actually worth. Allowing myself to bring more value to clients with faster response times because of the increased resources I’d have to dedicate to them. I thought this was great advice throughout the initial talk, since XYZ was the type of company that should be a creditable source in these sorts of things. At least, they presented themselves as such. I look all around the web and have yet to find a real solid example of their success with a client, but I simply figured that this was because their success would ultimately be invisible to people in the public anyways. We spoke a while, and then agreed on a rate. The rate was actually “very cheap” according to XYZ, which told me they would have started the price at 3 times that amount if they were doing it. They recommended I raise my rates, because I’m worth it… just, apparently, not to them (I was to keep the proposed rate the same for them though). Not a big deal. It made sense really; after all – I proposed the rate. They agreed. That’s business.